Shereen Yusuff… what a fascinating human!
Reflecting on Episode 9 of the Empowering Women Podcast with Taralinda Willis, Co-Founder & CEO of Curate Solutions
Taralinda earned her MBA from the University of Wisconsin-Whitewater with a focus on operations and project management. She has experience in large-scale public project management, overseeing the creation of a $94M multi-use facility for the state of Wisconsin, sales and account management at a performing arts venue, and customized client solutions as the owner of a consulting business. At Curate, Taralinda leads customer acquisition and business operations.
It was so refreshing to hear another CEO talking about the trials of running a business. It brings a truth to the profession when most of the time we are trying to put our best face forward to be our most effective advocate for the business. The truth is… it’s not all “sunshine and puppies” as she reminds us! Having said that, it’s very rewarding to have built a career in an industry you love with a mission you can be proud of every day!
The most notable quotes from Taralinda’s interview, I found are:
“If you’re trying to get contracts through, they might have a 20% success rate. So, when you get to 8 ‘No’s’ out of 10, celebrate that – because you know you’re getting close. You have to celebrate those and you also have to celebrate the small stuff and the wins. Being comfortable celebrating both sides is really valuable…if 8 people tell me ‘no’, then I will take myself to dinner and have a glass of wine.” “Fundraising is very similar to the sales process. It’s all about your follow-ups. It’s all about making connections with people and being able to share the vision.” “Building a company takes a village…so many people have had an incredible impact on me personally, as well as the company that have made us successful.” “You have to optimize for both the wins and the losses.”
I’d also like to highlight the summary Mel gave us with her statement “Letting go of the answer being tied to your own validity.”
I would, also, like to point out how helpful Curate could be to the Pump & Equipment industry. I have heard so many stories about vendors trying to get on an approved list or even know when bids are happening. I will have to follow up with Taralinda to learn more about this technology! I like the way she invests in “doing what you say you are doing.” Having her team vote on the municipal water polices is one of the examples she gives. This is truly inspiring.
I’d lastly like to comment on and thank her for qualifying the need for building a community of women. She talks about the need for women support groups and how important it is to have someone at the end of the day to talk to about the challenges. I will add that we must also celebrate our wins, together. Whether it’s a sale, a project, a prayer answered, or a job offer, this is life and we are the best at encouraging and celebrating each other! Cheers to more of that!
I normally close these reflections thinking… I hope you will come and celebrate with us at the Awards Gala on Sept 26th. I mean it…I truly hope to see you there!
Reflections on Episode 8 with Ingrid Lindberg, Chief Customer Experience Officer
I just finished listening to the interview with Ingrid for the third time! There are so many key points in here that I find it hard to leave anything out! To start, Ingrid Lindberg is the founding owner of Chief Customer Consulting. She is the first person to hold the title of CXO, or Chief Customer Experience Officer. From the early age of 14, Ingrid began working full-time at a salon; she soon worked her way into retail, and then retail management at the age of 17. Leveraging her customer service experience, she took advantage of opportunities to catapult into the world of customer experience, which was really just becoming a thing when she got into it.
I hope all humans listen to this episode. There is so much to learn. Starting with how we raise our children… *if we decide to have them. Ingrid’s parents allowed her access to many people and places at a young age. They allowed her to be present and have a voice no matter her age or level of understanding. This gave way to confidence and the belief that
“Your voice matters. Raise it. Own it. Use it.”
I believe that this courage and curiosity is decided at such a young age, which means we must be intentional in our parenting to make room for nurturing this confidence! I think this gives Ingrid the ability to stand firm in who she is and not conform.
“I was 20 years younger than any of my peers, at best. I didn’t fit the mold at all. I have not been very good at packaging myself into one of those female execs who disappears. I don’t do that… I’ve not played a lot of those roles that female executives have, where they either try to conform to that boys club or frankly just try to disappear as a human…. ”
She also faced adversity being raised in a single parent home and had to help provide for her family. I have a similar story where my mother was a teacher and had to go back to school to get a nursing degree to be able to care for her 4 children. This also fueled me to get a degree where I could take care of myself no matter what… I think this goes into many career choices, and the silver lining is that we can change, grow, or start a new challenge at any time of our lives.
I love how Ingrid combines her work and her degree in sociology to follow her passion of learning more about people. Like me, she finds humans so interesting and set out to study them. I know this passion is why she was so successful in customer service. Jumping into leadership at an early age, she was faced with many uncomfortable moments where she is lucky to have been given an early understanding of how much her voice mattered.
I am so thankful for Ingrid and how she speaks her truth. She worked very hard to build a successful career, and this gives her the freedom to overcome many fears we face as leaders in male-dominated fields…”There’s so much fear that drives silence.”
I think freedom gives her the strength to stand up in situations like this one:
“I don’t know how to do things like say, ‘Oh Joe, that’s a brilliant idea. Thank you so much for coming up with it.’ I say things like, ‘Joe, I’m sorry you felt like you had to restate something I said 20 minutes ago. Would you like me to be clearer next time?’ ”
May we all strive for this level of bravery. Especially when it comes to the ownership of our ideas. If we don’t standup for ourselves, we will lose out.
For this next part, I am thankful for Ingrid giving us the opportunity to discuss this. I can remember having dinner with colleagues and it being assumed that I would be dismissed after dinner as the men would move venues and continue to network… It was like something out of the Titanic movie where “she talks of the men retiring to brandy and cigars”. I, like Ingrid, will not be “dismissed.” The next few quotes may shock some, but I can assure you this is the world we live in. If you are around top leaders, you will be put in these uncomfortable settings and you will have to decide how to manage it.
Like Lynn told us, you will need to be prepared to know your boundaries… This will be different for all of us, but know you have the right to sit at the table if you choose to. You also have the right not to…
“Corporate America has been built around the support of the fraternity, from the places where “deals are done” to the business that is done over brown liquor and cigars. The fraternity was built to help men get from one stage to another is one that seems impenetrable for women… Fraternities have built a certain kind of toxic business environment of insiders and exclusion. I questioned the assumption that I should try to join.”
“When I was managing a team of all men who would invite me to lunches, but would never take me to Friday night happy hour… so I followed them once. And walked straight into the strip club that was three and a half blocks from work. And sat down with them and said, “hey, I’m a part of this team and if I have to sit here to remind you I’m a part of this team, then I’ll sit here to remind you that I’m a part of this team.”
This reminds me of a conversation I had recently that started with the question, ‘How do you decide who to hang out with at business events?’ The response was “ I am very particular about who I go out with. I have to trust them completely”. I believe this is where women need to invest their time growing their network. We need to have the same “I’ve got your back or I’ll protect you” peer group that the men in our network have… It’s worth studying. I am not saying we all need to start meeting in the red light district, but we should continue to meet and grow in trusting each other.
We can continue this conversation around building trust in a peer group – let me know if you’ll be at any upcoming events and we’ll see if we can Connect with Purpose!
On to the next episode…
Reflecting on episode 7 of the Empowering Women Podcast
Reflecting on Episode 6 of the Empowering Women Podcast
This episode features Sepi Saidi, Civil Engineer & Entrepreneur, Founding Owner of SEPI, Inc. Sepi is a visionary leader who founded SEPI Engineering & Construction in 2001 and has led the company to become a premier full service civil, environmental planning, and construction management engineering firm in the Southeast. One insight Sepi shares in this podcast is: “It’s about choosing… making decisions that create happiness and balance for your family, your particular lifestyle, and what’s important to you. [You can] craft that. Craft your life.” This really resonated with me because, like Sepi, I too decided to “craft my life” as an entrepreneur. In fact, this month, I am celebrating my 8th year in business!
Entrepreneurs face various obstacles and find the courage to overcome barriers. Sepi has conquered her own set of challenges. I can’t imagine what it was like for her moving to a different country and the culture shock that had to follow. I can relate to building a business through hard work and believing in the vision. There is so much truth in success being tied to your belief in yourself and your dream. Sepi talks about entrepreneurship taking persistence. We both started our companies not knowing anything about starting a business and that comes with learning by doing! It is about being curious, asking questions, and doing the research to gain the knowledge you need to accomplish the tasks.
I love how Sepi talks about building her team. Building a team that believes in your mission and also has the skills to execute. She discusses how a leader should be able to step out and the team effectively run without her, as well as the leader stepping back in to collaborate on ideas and making sure all voices and perspectives are being heard. Growing a productive team is necessary to the health of a startup. I remember when I was at my limit, and the only way I would be able to continue to grow is to invest in personnel to help take my business to the next level. Ensuring our team is working well together in a collaborative and supportive environment is my primary focus now. I loved when Sepi discusses bringing your “whole self” into the office. Openly talking about what is happening with us personally is important to an enjoyable work life. I also hope that I have built a company that allows everyone on the team the flexibility to “craft their own life!”
Sepi’s take on life is so refreshing, and I absolutely see why she is successful. She understand the reality of bias in the workplace and faces those challenges head-on. Beginning her career as an engineer in a male-dominated industry, she knows that bias is present. She uses a curiosity mindset instead of judgement to gain a better understanding of the situation. Most good people discriminate unconsciously, and so if we talk about and highlight these things, people who do these things without knowing will see their own bias and will adjust. These steps will lead us in the right direction to having a more inclusive workforce.
I want to encourage you that if you feel overwhelmed by bias in the workplace, don’t give up on your dream. If you need to remove yourself and take a break to be sure the company still aligns with your goals, do that. But then, make sure you identify the problem and focus on bringing solutions to the table. Sepi inspires us to “focus not only on the results but offer solutions.”
In the end, she reminded me of a Ted Talk that has been my mindset for years now…
- Face Your Fears.
- Ask yourself “So What!” What is the worst that can happen?
- Think… If they don’t like me, they just don’t know me yet!
Sepi calls us as Leaders to be visible and show our passion for our work. In her case, for engineering and entrepreneurship! What is your passion? Start your journey in being visible by commenting below!