While I was listening to the Empowering Women Podcast, I heard the phrase “Marrying Your Networks.” I thought, this is another way of describing my passion for connecting. I enjoy the challenge of taking two seemingly different groups of people and finding a common bond. I also think we can learn so much if we take the time to listen to other point of views. So many times, people see “different” and avoid the situation completely. I see difference as an asset.
Sometimes I do find myself with an uncomfortable feeling around a stranger. Now, I am not talking about the “RUN, you are in Danger!” uncomfortable. (This should be given immediate attention!) I’m talking about the person looks different or views the world differently than me, and I don’t know what to say to them uncomfortable.
I think about this a lot in my own business and family. Each of my children are on a completely different wave length…
To tie this into our daily work, I’ll use Carter and I as an example. When it comes to Sales & Marketing, we are like oil & water. We usually agree with the final result or goal, but we go about the work completely differently.
Me: Focused on customer at all times and how they feel about working with us.
Carter: Focused on the details of customer expectations and measurable results.
Now, both of these are very important to ensuring success in the overall customer experience. However, these differences can cause some confusion at times. If we take into account the other person’s goals and how they process information needed to make a decision, we can learn how to communicate in a language the other person can understand better.
Thinking of the other person’s communication style and goals:
Carter could say to me, “I think the customer would feel better about their program if they received________.”
I could say, “Based on this stat, we should be doing more ________.”
This is a simple example of how we can communicate differently with people just by taking in their point of view. As we look to grow our networks to grow industry, I challenge you to connect with a person outside of your normal “looks like me, thinks like me” circle. You will be surprised what you learn about yourself while listening to another person’s story. Also, if you go into these networking opportunities with a mindset of helping the other person accomplish their goals, this is where the magic happens! Marrying networks with a common goal make us better, faster, and stronger!
I’d love to hear your tips for better communication with people outside your comfort zone.